After more than 20 years managing IT projects at global enterprises, I have seen and experienced many situations. I’ve celebrated many successes and also faced many challenges. Some of these experiences have served as good examples of what works and what doesn’t in IT project management.

Now I am putting these lessons to work in my current role as chief technology risk officer at GE Capital. My job includes oversight of our IT investments, making sure our largest-scale IT projects stay on track and remain strategic to our business. Based on this broad set of experience, here are five key lessons that have proven particularly useful:

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