It’s time for this company’s customer-facing network to move from one colocation data center to another one across town, reports the pilot fish who’s managing the transfer.

“With 100 servers, switches, load balancers, firewalls, etc., it was a complicated project,” fish says. “And with over 400 companies being served by that network, we had to keep downtime to a minimum.

“We did the move over a weekend, shuttling the equipment by truck across town. Everything was reconnected in the new data center and tested, and appeared to be working by Sunday night.”

But at about 11 a.m. on Monday, as customer traffic begins to peak, fish and his team start getting calls from customers about being disconnected.

To read this article in full or to leave a comment, please click here

…