Interop New York speakers opened the conference with a provocative message: Instead of ignoring “shadow IT” in their organizations, IT pros should try to understand what they are failing to deliver that workers wind up taking care of themselves.

“Shadow IT is an opportunity to become closer to our business and to build a culture of collaboration,” said Steve Comstock, who was recently appointed CIO for CBS Interactive, the online content division for the CBS television network. 

Shadow IT, also often called bring-your-own-IT or BYOD, is the practice of employees procuring their own IT resources, without going through the appropriate organizational channels.

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