People may feel overwhelmed by the deluge of email arriving in their inboxes, but will they trust Google to show them the most important messages?

Analysts are divided on how well Google can sort and prioritize users’ emails as the company launches Inbox, an email application built without any reliance on the company’s longstanding and popular Gmail service.

“Users are upset about the volume of email messages they’re receiving, but a lot of people might be unconvinced that Google can decide for them what’s important and what’s not,” said Dan Olds, an analyst with The Gabriel Consulting Group. “Most people would be concerned about important emails dropping through the cracks, or even just interesting emails.”

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