This software developer pilot fish and a teammate have been working on an overtime-request-and-approval web application for the past few months — a project that has been off and on for four years, but is finally almost ready.

“We built it to spec, according to the functional specifications document that the Finance Department provided but would never sign off on,” fish grumbles.

“Finally we got an electronic copy of the functional spec, signed by the analyst in the Finance Department — and reading it over I discovered there was a new requirement nobody had even discussed.”

The problem: The company has been through a recent re-org, and the 40 existing departments now report to 17 new directorates.

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