High-level manager for this public library system submits a trouble ticket for a problem with her keyboard, reports a pilot fish in the loop.

“It seems that random things were happening when she pushed keys,” fish says. “It’s a relatively new laptop connected to a docking station.

“Tech went upstairs to check out the problem. Sure enough, when pushing keys on the keyboard, no input appeared. Instead, windows started flying around and tooltips kept popping open. Hmm, maybe the keyboard has a sticky Alt key?

“Upon checking the keyboard, everything looked fine, but the tech decided to swap out the keyboard anyway and called downstairs to have someone bring one up.

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