Companies often frustrate their customers — or make them downright irate — because of product problems, shipping snafus or rude people on customer service lines. The problem for companies, though, is to figure out exactly why their customers are angry before they ditch them for a competitor. To help enterprises …
Data integrity vendor Guardtime hopes its newly announced protocol will replace RSA for the purposes of authentication and digital signatures, touting it as easier to manage and less vulnerable to hacking. Called BLT, the protocol name comes from the last initials of its inventors, Ahto Buldas, Risto Laanoja and Ahto …
Research firm Gartner’s annual report card on the public IaaS cloud computing market shows there is one clear leader – Amazon Web Services – and another clear challenger – Microsoft Azure. And then there is everyone else. “The market is dominated by only a few global providers – most notably …
Alcatel-Lucent this week extended its carrier SDN product line with an automation and network control system designed to accelerate service provisioning from multivendor IP and optical infrastructure. The company’s Network Services Platform combines Alcatel-Lucent’s SDN-based software with its 5260 service-aware management system, Service Router operating system and the 1830 Photonic …
Piston Cloud Computing was one of the darlings of the OpenStack movement. A founding father of the cloud computing project, it produced one of the first private cloud products based on the open source code. Fast forward two years and founder Joshua McKenty has left Piston and the most recent …
A large U.S. health insurer, CareFirst BlueCross BlueShield, has disclosed it fell victim to a cyberattack that affected about 1.1 million people. The attack, which occurred in June last year, targeted a single database that contained information about CareFirst members and others who accessed its websites and services, the company …
A large U.S. health insurer, CareFirst BlueCross BlueShield, has disclosed it fell victim to a cyberattack that affected about 1.1 million people. The attack, which occurred in June 2014, targeted a single database that contained information about CareFirst members and others who accessed its websites and services, the company said …
Heated competition in the smartphone and tablet markets has required chip makers to speed up the pace at which they release new processors, the CEO of ARM said in an interview this week. Following in the footsteps of Apple, rivals like Samsung and HTC are upgrading their flagship devices on …
Heated competition in the smartphone and tablet markets has required chip makers to speed up the pace at which they release new processors, the CEO of ARM said in an interview this week. Following in the footsteps of Apple, rivals like Samsung and HTC are upgrading their flagship devices on …
The tech challenges that accompany IoT projects shouldn’t deter companies from attempting to find meaning in data gathered from connected devices. The solutions may be closer than they think. The IT behind the Internet of Things, including sensors, databases and analytics software, has been around for a while. The challenge …
Buying one slick connected device after another until you have a smart home sounds cool, but things may not work out that smoothly. Making products from different vendors work together isn’t always easy. And depending how emerging standards shape up, consumers may opt to rely on someone else to put …
Four U.S. senators ground the chamber’s business to a halt Wednesday in an effort to prevent lawmakers from voting on a bill to extend portions of the Patriot Act used to collect telephone and business records from the country’s residents. Time is running out for the Senate to extend the …
Four U.S. senators ground the chamber’s business to a halt Wednesday in an effort to prevent lawmakers from voting on a bill to extend portions of the Patriot Act used to collect telephone and business records from the country’s residents. Time is running out for the Senate to extend the …
Java’s success in remaining relevant on the ever-changing landscape of software development has been its relative simplicity. On Wednesday, Oracle celebrated the 20-year anniversary of the birth of the Java programming language with a blitz of marketing. Certainly the largely pre-Internet IT landscape was far different when the language was …
Java’s success in remaining relevant on the ever-changing landscape of software development has been its relative simplicity. On Wednesday, Oracle celebrated the 20-year anniversary of the birth of the Java programming language with a blitz of marketing. Certainly the largely pre-Internet IT landscape was far different when the language was …
Google Maps lists the White House among top search results for certain queries containing racist terms against African-Americans. The Washington Post first reported the issue after a reader alerted the newspaper that entering a well-known racial slur while Google Maps is focused on the nation’s capital yielded the White House …
In-memory databases have garnered attention recently because they combine transaction and analytic processing, and one of the latest developments came Wednesday from MemSQL, which announced a new release and a free new Community Edition. MemSQL 4 offers real-time, distributed geospatial intelligence to make it easier for developers to add geolocation …
Microsoft today released another update for Windows 10, but warned users with an Advanced Micro Devices (AMD) graphics chipset to expect “frequent crashes” of the new Edge browser. Build 10122 followed its predecessor by three weeks, three times longer than the interval between build 10074 and its precursor, but shorter …
Today, virtually every business depends to some degree on third parties for supporting products and services. In some cases, these third parties supply something simple, such as office supplies, cleaning services or equipment repair. There are, however, vendors whose products or services are critical to the operation of a business. …
Disaster recovery and business continuity planning are processes that help organizations prepare for disruptive events—whether those events might include a hurricane or simply a power outage caused by a backhoe in the parking lot. The CSO’s involvement in this process can range from overseeing the plan, to providing input and …
By embedding an e-paper display in the back of credit and debit cards, payment specialist Oberthur Technologies hopes to make online fraud a lot more difficult. An upcoming test in France will show if the underlying technology can cut it. Using payment cards with an embedded chip makes payments more …
The Securities and Exchange Commission today announced that Rebecca J. Olsen has been named deputy director in the agency’s Office of Municipal Securities, having served as chief counsel since April 2014. Ms. Olsen replaces Jessica Kane who was announced as director of the office today. In her new position, Ms. …
The Securities and Exchange Commission today announced that Jessica Kane has been named the director of the agency’s Office of Municipal Securities, having served as deputy director since April 2014. Ms. Kane replaces former director John Cross. As deputy director, Ms. Kane oversaw all aspects of the office. She played …
Every few years in our industry, we hear proclamations about how the latest technology shift is going to be the one that fundamentally reshapes IT. For the last few years, Cloud computing has looked like a secular movement that would result in all applications eventually moving out of private data …
The Securities and Exchange Commission today proposed rules, forms and amendments to modernize and enhance the reporting and disclosure of information by investment companies and investment advisers. The new rules would enhance the quality of information available to investors and would allow the Commission to more effectively collect and use …
The Securities and Exchange Commission today announced fraud charges against the co-owners of a Manhattan-based brokerage firm. The SEC alleges that as Arjent LLC and its UK-based affiliate Arjent Limited were approaching insolvency, chairman and CEO Robert P. DePalo attempted to keep the firms afloat and maintain his extravagant lifestyle …