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Written by: kayla | Published in: Sponsored Announcements
ManageEngine, the real-time IT management company, today announced enhanced website monitoring tools which allow businesses to measure website performance from the perspective of their customers.
While sales at Australian traditional retail outlets have been treading water in recent years, Australian online retail sales grew 22% to $11.9 billion for the 12 months to Aug 2012 according to the most recent National Australia Bank Online Retail Sales Index.
Alex D Paul, Director – ITSM Products at ManageEngine commented, “In the online retail space competitors are always just a few clicks away. When a website is slow or a technical problem occurs, businesses really need to take immediate steps to reassure customers, and correct the problem. Without the ability to measure performance from a customer perspective, you will be flying blind when managing your online sales effort.”