It’s a short-staffed week for this IT pilot fish — one co-worker has left for another job, another one is on vacation, and fish himself is just back from his honeymoon. But everything is still manageable until fish gets a visit from the customer service team leader.

“She needs a set of sample kits sent out,” fish says. “I had developed a quick .NET application that would take a list of customers and a list of kit contents to generate a bulk order list for our ERP system. It gets the items from the kit definition and places an order with the kit, the components and the quantities and cost. This has worked great.

“The customer service team leader gives me the order sheets and I prepare to push the data into the staging tables. No problem, I think.”

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