SAP gives on-premises software customers assurances, even as it pushes the cloud
SAP may be trying to become a big player in cloud-based business software, but most of its customers run their applications on-premises and many have no plans to move them into the cloud anytime soon.
In recognition of this, SAP has announced the extension of mainstream support for its flagship Business Suite 7 software as well as an extended price freeze for the Enterprise Support service.
SAP Business Suite 7 will now have mainstream support until the end of 2025, while the cost of Enterprise Support for new purchases will remain at 22 percent of license base until 2025. In addition, SAP won’t adjust the cost of existing Enterprise Support contracts upward for inflation until at least 2020, said Jens Bernotat, vice president of strategy, maintenance go-to-market.
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