Automation arrives at restaurants (but don’t blame rising minimum wages)
McDonald’s this week told financial analysts of its plans to install self-ordering kiosks and mobile ordering at its restaurants. It isn’t the only food chain doing this.
The company that owns Chili’s Grill & Bar also said this week it will complete a tablet ordering system rollout next month at its U.S. restaurants. Applebee’s announced last December that it would deliver tablets to 1,800 restaurants this year.
[ The robots are coming to steal your job ]
The pace of self-ordering system deployments appears to be gaining speed. But there’s a political element to this and it’s best to address it quickly.
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