This local government agency is moving to a new facility, and users there are feverishly creating obstacles they feel should be resolved before they even arise, says an IT pilot fish working on the project.

“Before the move, the department was separated into two different buildings on two different floors,” fish says. “This move was to consolidate them into one new building with two floors.

“As they fretted over the phone system — these are people who think the phone system will not work if extensions are not placed in sequential order in an office — they were concerned that the phones wouldn’t work now because they would have a first and second floor.

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