US agency sues Sprint for alleged unauthorized charges
The U.S. Consumer Financial Protection Bureau has filed a lawsuit accusing Sprint of illegally billing mobile customers for tens of millions[m] of dollars in unauthorized third-party charges.
Sprint operated a billing system that allowed third parties to cram unauthorized charges on customers’ mobile bills and ignored complaints about the charges, the CFPB alleged in its complaint.
The complaint from the CFPB, an agency established by Congress in 2010 to protect customers of the U.S. financial sector, mirrors complaints made by the U.S. Federal Communications Commission, the Federal Trade Commission and 51 state-level governments against AT&T earlier this year. In October, AT&T agreed to pay US $105 million[m] to settle those complaints of similar unauthorized third-party charges.
To read this article in full or to leave a comment, please click here
leave a reply: