Pilot fish has just taken a programming job with a government workgroup whose previous IT support guy left hurriedly — leaving zero documentation for his successor.

“I needed to focus on software development, but I also needed to cover hardware support,” says fish. “Right after beginning my employment, it came time to replace the group’s PCs. All PCs had inventory tags, yet there wasn’t any record of who had what PC.

“I decided to start tracking the inventory with the new PCs, figuring that with under 50 users, the swap-out would go smoothly, and with management pushing me for quick results with the software development, the quicker, the better!”

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