Problems with the new Apple Watch and Samsung Galaxy S6 Edge smartphone have infuriated some early adopters, but they still stay loyal to their favorite brand.

Some have taken to user forums and tweets with expletive-deleted missives. This post Wednesday on an Android Central forum by Edge smartphone user Ajay Rivera seemed to summarize recent sentiment: “This was my second device to crap out and [a support rep] still treated me like an *****”

Despite such anger, many in the industry dismiss glitches — and subsequent user furor — as par for the course with most new products.

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