The second of two lengthy outages that hit Visual Studio Online in November was caused by the same kind of issues as the first, Microsoft has just disclosed.
Visual Studio Online, which allows developers to plan and track software development projects and share code, was unavailable for just over seven and a half hours on Monday of last week. It was preceded by another outage the prior week.
In both cases, updates to Azure were to blame, and procedures that hadn’t been followed delayed the process of finding a fix.
That’s according to Brian Harry , a Microsoft Technical Fellow who this week detailed what went wrong in a very candid and detailed blog post and also in an interview.